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Restaurant Infographic: Customer Engagement Trends for 2019

Restaurant Infographic: Customer Engagement Trends for 2019

Discover the most important factors in today’s dining experience.

Your customers have an appetite for convenience — and our latest infographic on Restaurant Customer Engagement Trends for 2019 backs that up.

From contactless ordering to direct marketing, we’ve identified eight real-time trends defining the dining experience.

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Thought Leadership: How Webrooming Keeps Brick-And-Mortar Relevant

Thought Leadership: How Webrooming Keeps Brick-And-Mortar Relevant

E-commerce can actually help brick-and-mortar retailers drive customers to the store. Webrooming is one major reason why. Here’s our take on this evolved shopping habit — and how major brands are using it to their advantage.

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One-Click Access: Email Reporting Playbook

One-Click Access: Email Reporting Playbook

Isn’t it time you get more out of your email metrics? From KPI adjustment to identifying the right email marketing tools, you’ll find this guide to give you the direction you need to produce truly actionable email reporting.

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Avoid Email Fatigue. Here’s How...

Avoid Email Fatigue. Here’s How...

Over-emailing reduces engagement and revenue per customer. Don’t believe it? We’ve quantified the correlations between frequency and fatigue in our latest white paper and detailed a four-step process to determine the cost of over-contacting.

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