+98% jobs delivered within budget and on time
Error rate under 1% during five-year span
Staff productivity averaging over 85%
Within 18 months of the restructuring, the client’s creative services team fully integrated into the culture RRD-MS created, participating in our team and morale building activities, socializing with staff outside of working hours and championing the studio process. According to our client satisfaction survey, our brand stewardship efforts received an 85% satisfaction rate and resulted in a contract renewal without RFP.
RRD-MS was subsequently awarded an additional divisional contract, adding a staff of 17 designers and project managers to an existing staff of 20. Additionally, to date, we have completed two global rebrands for both the client’s marketing and operational print and Web assets. Our onsite team was also awarded Platinum and Gold Marcom awards in 2017 for two product brand refreshes and corporate responsibility materials.
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