Case Studies

Solutions delivered with maximum return

Usability Testing Mobile App Drives Adoption, Effectiveness

Usability Testing Mobile App Drives Adoption, Effectiveness

University Hospitals Health System sought to thoroughly test its new mobile app and also gain constructive consumer feedback regarding its usefulness.

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Omni-Channel Approach Jump-Starts New Account Opening Process

Omni-Channel Approach Jump-Starts New Account Opening Process

With an abandonment rate as high as 90% for online account opening, we helped one of the largest banks in the U.S. create a seamless, end-to-end, “digital first” customer experience.

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Multi-Channel Campaign Drives New Market Awareness, Engagement

Multi-Channel Campaign Drives New Market Awareness, Engagement

As Portillo’s expands its brand across the United States, a collaboration with RRD Marketing Solutions drove awareness, excitement, and involvement in new markets prior to new store openings.

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Discount Optimization Testing Increases Direct Mail ROI

Discount Optimization Testing Increases Direct Mail ROI

This home furnishings retailer realized a significant boost in revenue through a direct mail testing matrix designed to identify the brand's sweet spot offer.

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Two-Color Variable Messaging Produces Astounding Lift in Response

Two-Color Variable Messaging Produces Astounding Lift in Response

Producing millions of pieces of direct mail annually, this large, well-established insurance company turned to proprietary imaging tech to add personalization and reduce production costs.

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Improving Loyalty with a Complete View of the Customer

Improving Loyalty with a Complete View of the Customer

When an international retailer with a network of 4,200 stores came to us with a struggling yet well-established loyalty program.

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Increasing Engagement and Revenue with Email Analytics

Increasing Engagement and Revenue with Email Analytics

With a loosely controlled email stream, this international retailer failed to recognize the detrimental effects of email fatigue in an effort to hit sales-driven forecasts.

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Boosting Response Rates with Eye Tracking Tech

Boosting Response Rates with Eye Tracking Tech

Potential customers across five brands and 900+ schools – that was enough to send one of the largest for-profit child care providers in North America our way.

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Custom-Built On-Site Creative Team Drives Client Goals

Custom-Built On-Site Creative Team Drives Client Goals

In an effort to create diverse visuals across a variety of applications in-store, this major American home improvement retailer struggled to maintain rigorous adherence to its established brand.

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Enhancing Brand Affinity and Distinction through Creative Leadership

Enhancing Brand Affinity and Distinction through Creative Leadership

When a major financial services client sought the support of an on-site creative services team, it wasn’t merely for creative ideation and art direction.

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Dedicated Photography Resource Instills Professionalism, Exceeds Client Expectations

Dedicated Photography Resource Instills Professionalism, Exceeds Client Expectations

A Seattle-based upscale resort-wear brand indicated to us a high level of dissatisfaction with their existing vendor’s overall level of professionalism in regards to a variety of content management services.

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Increasing Open Rates Strategically – and Significantly

Increasing Open Rates Strategically – and Significantly

With multiple business units, each with varying email marketing objectives, this national hardware cooperative struggled to coordinate personalized marketing across categories to increase customer impressions.

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Creative Rotation Strategy Avoids Format Fatigue, Lifts Response

Creative Rotation Strategy Avoids Format Fatigue, Lifts Response

Sending tens of millions of promotional mailpieces each month to an unsubscribed audience, format fatigue is inevitable.

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U.S. Super Grocer Gets Fresh In-Store Signage in Record Time

U.S. Super Grocer Gets Fresh In-Store Signage in Record Time

When one of the nation’s largest supermarket chains launched a new retail environment, the need for a consistent engaging in-store experience was paramount.

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