Now more than ever, you need to communicate with members in ways that drive transparency, engage them and provide them with the tools to better utilize their plan benefits. Member retention starts on day one.
Our holistic approach provides access to a variety of data-driven and technology-powered solutions to help provide accurate, time-sensitive materials to your members in their first 90 days and beyond. The need to segment and deliver personalized, relevant and engaging materials across all communication channels is critical to driving member satisfaction with your plan.
We deliver everything your member needs, including:
- ID Cards
- Welcome Kits
- eWelcome Kits
- Benefit Summaries
- Drug Formularies
- Health Assessments/Member Surveys