Physician Engagement

When patients participate in their own health and wellness, it typically drives better outcomes and lowers costs. And that’s a major benefit of patient engagement.

RRD Healthcare Solutions increases patient engagement for hospitals, health systems and other healthcare providers through our multi-channel solutions suite. With our expertise in optimizing data, we can help craft personalized messages that engage your patients and increase response rates. Our communication capabilities encourage interactions designed to increase activation and promote positive patient behavior.

Disease & Case Management

Providing support and education to patients in-between healthcare visits improves health outcomes. RRD Healthcare Solutions’ disease and case management services allow you to deliver suitable, actionable and timely information that elevates patient care. Our program includes:

  • Delivering tailored information at strategic touch points
  • An interactive portal that allows case managers to create and distribute personalized program materials

RRD’s multichannel communication programs allow you to leverage customer data and preferences to effectively connect with patients.

Preventative Care Adherence

Educating patients about age and gender appropriate preventive tests and care increase healthy outcomes. RRD Healthcare Solutions’ preventive care suite incorporates multichannel communications capabilities with your CRM data to deliver information that encourages patients to use your health and wellness tools. Our program includes:

  • Data analytics and personalization
  • Direct mail and email
  • Web
  • SMS
  • Brochures and pamphlets

We help you automate routine patient communications and improve outcomes.

Nurse Line Communication

Enable your nurses to respond more effectively to patients that inquire about care options. RRD Healthcare Solutions’ nurse line communication programs provide your nursing team with the resources that allow them to provide the patient with the right information, every time. Plus, our program includes:

  • Reduces the total amount of materials required
  • Streamlines fulfillment options
  • Integrates with your CRM