Former Employee

Address Changes

  • Active employees: Must log into HR Xpress and initiate the address change online. The Benefits Center will NOT accept address changes from active employees.
  • Former employees: Call the RRD Benefits Center (1-877-773-4236) and request an address change. Benefits Center will NOT accept address changes from active employees.

Employment and Income

The Work Number is an automated service that provides current and former employees with the ability to quickly provide proof of employment or income. Employees benefit from having control of the process, since authorization is required prior to someone accessing this information. The Work Number provides verification services to thousands of employers. It is widely known to employers, background checking vendors, mortgage lenders, banks, apartment complexes and others who may need proof of your employment or income, and it is easy for them to use.

The Work Number can be used anytime, anywhere - available 24 hours a day, 7 days a week.

Employees must use The Work Number whenever they need to have their employment or income verified for loan applications, housing or automobile leases, job applications, etc. The verifier (lender, landlord, potential employer, etc.) will no longer receive employment or income verification from Human Resources or Payroll.

Read The Work Number Brochure for details to initiate an employment and/or income verification request.

View and/or Print
Your Pay Statement

  • Active US employees: Click here to log into HR Xpress. Then go to Payroll Xpress >> Pay >> View/Print Pay Statements.
  • Former US employees: For a period of 24 months following termination, former employees may continue to view pay statements online (this is the only functionality or content available in HR Xpress). Click here to log into HR Xpress. (NOTE: Disability payments issued by Aetna are not available in HR Xpress.) Address changes for former employees must be initiated by contacting the RRD Benefits Center.

If you need assistance accessing HR Xpress, please call the HR Xpress Service Center at 1-866-472-8773. Advisors are available 9 am to 6 pm (ET), Monday through Friday (excluding holidays).

W-2 Statements
Have Been Shipped

  • W-2 Statements were postmarked and shipped to employee's address of record via USPS on or prior to January 31.

W-2 Form
Original and Replacements

  • Electronic W-2 Forms:
    • Are available on Please follow the 2017 W-2 Forms Instructions
    • Contact the RR Donnelley Help Desk at 1-800-RRD-HELP if you are not able to access the ADP website or experience issues registering.
    • Users locked out of the ADP website due to unsuccessful attempts must wait the grace period noted in the instructions and try again before contacting the Help Desk.
  • Paper W-2 Forms:
    • Paper W-2 Form request must be made by submitting a Request for a Copy of Your Form W-2.
    • Requests will be honored on a first come, first serve basis beginning February 15th. Requested W-2 statements will be mailed (or faxed) within five (5) business days.
RR Donnelley Corporate Offices

Phone: 1.312.326.8000 Fax: 1.312.326.8001

35 West Wacker Drive Chicago, Illinois 60601

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