Global Outsourcing Solutions

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Process consulting and operational
support services

Diverse Client Roster

Our diverse client roster includes legal and professional service firms, financial solutions providers, and Fortune 1000 companies.

Leveraging deep industry and process knowledge, RRD Global Outsourcing Solutions provides innovative solutions that improve our clients’ operations and produce significant cost savings. Our highly flexible service platform allows us to successfully deliver transformational solutions to clients through multiple channels - onsite at client locations or from our U.S. or international support centers.

Cost Savings

Proven cost savings with efficiency gains

After achieving immediate cost savings, our experienced management team continually pursues opportunities to streamline processes and improve performance standards.


Flexible Blendshore™ model

Our blended onshore/offshore models of service delivery create the operational flexibility to design and execute critical programs that produce greater productivity along with world-class service.

Global Reach

Global reach

Seamless integration of offshore/near-shore delivery centers to ensure business continuity and optimized financial and operational performance.

RRD Global Outsourcing Services

RRD Global Outsourcing Solutions provide a range of targeted solutions to help organizations optimize critical enterprise-wide functions and better understand the dynamic business environment in which they operate. Delivered through RRD’s trusted global platform, our process experts design customized workflows that solve our clients' specific challenges. Our flexible support model matches industry specialists with our on-site, near-shore and off-shore options—and can be configured with regional preferences based on a company’s requirements.

With clients from all major sectors of business—corporations, consulting firms, financial solutions, insurance companies and law firms—the RRD Global Outsourcing team has the proven expertise and technological infrastructure to help your organization function more effectively, while simultaneously capturing savings. We treat each client as a long-term relationship and work to continuously exhibit our value by providing them with critical insights and operational knowledge that can further enhance their performance.

Process Advisory Services
Presentation Support Services
Marketing Process Outsourcing
Data Insights
  • Process Optimization - Improve work functions through process mapping and assessment
  • Change Management- Identify key action items for initiating needed change
  • Sourcing Assessment - Review and optimize strategic and tactical sourcing decisions
  • Business Case Creation - Craft business plans to justify significant change initiatives and ensure successful outcomes
  • Microsoft Office™ Suite – PowerPoint™, Office™ and Excel™
  • Adobe™ Creative Suite
  • Electronic document creation from source material (including handwritten notes)
  • Document formatting into brand compliant templates
  • Custom infographic and icon development
  • Slide animations and enhanced graphics
  • A centralized, managed service for end-to-end marketing and communications production support
  • A highly efficient and simple workflow to initiate, track and receive work and deliver projects
  • Completely compliant – manage advertising, communication, public relations and presentation template compliance standards across an enterprise
  • Flexible operating model – on-shore, “Blendshore”™ or offshore options available
  • Enable data-driven decision making
  • Provide dynamic views that effortlessly move from the strategic to the tactical
  • Offer insights and patterns concealed in massive data sets
  • Provide access to real time data updates
  • Empower data blending from multiple platforms
  • Eliminate the need to produce bulky, expensive and limited PPT based reports
  • Incorporate automated advanced analytics into descriptive reports
  • Ensure enterprise wide alignment on key performance metrics
RR Donnelley Corporate Offices

Phone: 1.312.326.8000 Fax: 1.312.326.8001

35 West Wacker Drive Chicago, Illinois 60601