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Firefox 4 now defaults to 64 bit mode when installed on Mac OSX 10.6.x. However InSite does not support 64 bit browsers and because of this one of the results is uploads will fail. In order to use Firefox 4 with InSite you will need to change the default setting to 32 bit mode. It’s quite simple to do and will not negatively affect Firefox performance. Here is how to do it:
- In your Applications folder find the Firefox icon.
- Select the Firefox.app application and chooseFile/Get Info (⌘+I).
- In the Firefox.app info dialog box open theGeneral section and check the box for ”Open in 32-bit mode”.
This should resolve any upload issue that are associated with OSX (10.6.x) Firefox 4 users on InSite. As always it is best to check with your Technical Service Analyst before upgrading any software or operating system.
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