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RR DONNELLEY
HOECHSTETTER PLANT

218 North Braddock Ave.
Pittsburgh, PA 15208
P 412.241.8200

Customer Survey

We know that your time is valuable and so are your opinions. Please take the time to fill out this survey so we may know our strengths and weaknesses to provide better service and products for you and your clients.

Thanks,
Mike Cercone
Vice President Sales and Marketing

Please enter your information below. Required fields are marked with a (*).

Contact Information
Name	Company

Customer Satisfaction

Excellent

Good

Neutral

Fair

Poor

1. Quote response time*

2. Pricing*

3. Sales support*

4. Customer Service support*

5. Communication of issues and/or concerns regarding product*

6. Quality of product produced*

7. On-time delivery*

8. Invoicing or other administrative issues*

9. Comments:

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