Healthcare Communications

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RRD Healthcare Communications

Simplifying Complexity to Improve Effectiveness and ROI

We offer the broadest array of services to help MCO's meet their communication challenges across all channels: print, email, web and text.

RRD’s Healthcare Communications team is focused on helping our health insurance clients communicate more effectively with their current and prospective members. We understand that communications can have a profound ability to educate, inform and motivate members to take charge of their healthcare to reduce the costs for all.

Member Acquisition
Member Engagement
Service Communications
Health & Wellness
  • PreSale Kits: Commercial, IFP, Medicare
  • Member & Broker Web Portals
  • Direct Marketing: Individual and Family Plans, Medicare AEP and Age In
  • Channel Support Materials
  • Welcome Kits: Group, Medicaid, Medicare and Individual & Family
  • ID Cards
  • Newsletters
  • Member Requested Materials: Directories, Formularies, EOC’s, Certs
  • EOBs and EOPs
  • Statements, Invoices & Checks
  • Letter Programs: System and Ad Hoc
  • ANOC and LIS Mailing
  • Appeal and Denial Programs
  • Nurse Line Programs
  • Case Management
  • Disease Management
  • Wellness Mailings
  • Preventive Care Adherence
  • Utilization Programs

We are committed to being closely aligned with your goal of maintaining low administrative costs and allowing your organization to focus on your core purpose of making a lasting difference in your members' lives.

RR Donnelley Corporate Offices

Phone: 1.312.326.8000 Fax: 1.312.326.8001

35 West Wacker Drive Chicago, Illinois 60601

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